IT Support Technician
Job No:
169770
Location:
Sun Peaks, BC
- Live, work, and play in one of BC's most beautiful mountain resorts!
- Be rewarded with an attractive salary and great benefits!
- Enjoy all that Sun Peaks has to offer with a FREE mountain pass!
About Sun Peaks Resort
At Sun Peaks Resort, our leadership team is committed to and cares about the employee experience, ensuring a balance between work and lifestyle, providing training and mentoring opportunities, and leading the way with a culture of listening, valuing and actioning the team's feedback, to enhance our operational success.
Advance your career within the Tourism and Hospitality industry while enjoying winter in beautiful Sun Peaks. Spend your free time partaking in various outdoor activities from skiing and snowboarding, to snowmobiling, dog sledding, and everything in between. This is a full-time, permanent role for those looking for a great lifestyle change where you can live, work, and play in beautiful Sun Peaks!
To read more about the Sun Peaks Resort, please visit our website.
About the Opportunity
Sun Peaks Resort has an exciting opportunity for an IT Support Technician (Tier 2) to join our team in Sun Peaks, BC on a full-time, permanent basis. Apply today to live, work, and play where you belong!
Working in our stunning mountain resort, you will be responsible for providing internal IT support to different departments throughout the resort. As an IT Support Technician (Tier 2), your main responsibilities will include, but are not limited to:
- Responding to internal requests for technical support
- Organizing, prioritizing, and scheduling workload, using in-house help desk systems
- Staging, installing, troubleshooting, and repairing hardware/software
- Installing various networks, A/V, surveillance tools, and POS/payment systems
- Managing and documenting assets, and assisting in tracking hardware/software licensing
- Onboarding/Offboarding user administration
- Training new hires on the proper use of hardware and software
- Participating in special projects to improve the administration of IT infrastructure
- Supporting other departments as needed, and participating in special promotions
More About You
To qualify for this role, you will have completed an accredited IT program and have 1 year of experience providing IT support. You will also join us with a high level of troubleshooting and problem-solving skills.
The following skills and experience will ensure you thrive in this role:
- Proven discretion and confidentiality of personal information and administration
- Quick thinker, able to diagnose and come up with solutions to problems as they arise
- Good verbal and written communication skills
- Polished interpersonal and organizational skills
Lastly, you are self-motivated, mature, and able to work with minimum supervision. You are a natural leader that works well with others, and leads by example to help achieve the department's and company's goals and objectives.
About the Benefits
As recognition for all your hard work and determination, you can look forward to an attractive salary, plus the following amazing benefits:
- Full access Winter/Summer Season Lift, Trail, and Golf passes
- 3 weeks of paid vacation
- Dining and retail discounts within our hotel & resort outlets
- Benefits plan and additional wellness components, including Health Spending Account and EFAP
- Eligibility for our ‘Pay for Performance’ incentive bonus program awarded to top performers
- Reciprocal programs with partnering hotels and Family & friends hotel rates
- Participation in the RRSP and matching DPSP programs
- Continued professional growth and development opportunities
- Live, work, and play in Sun Peaks!
If you share our values and have the skills necessary to bring success to the role, we invite you to apply today!